Project Overview

We're developing a sophisticated AI voice assistant that will revolutionize how NHS appointments are booked and managed. Our system engages in natural, human-like dialogue with patients to understand their availability, preferences, and specific needs. The AI assistant can intelligently schedule appointments while considering factors like urgency, travel time, and hospital capacity. Beyond booking, it can clearly communicate important appointment information, verify patient understanding, and answer questions about preparation requirements or directions. This creates a more accessible, efficient, and patient-friendly booking experience.